Black Hat Security Reviews

95% Give Us 5/5 On Google & Yelp

145+ Reviews To Date

 

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Darla Martinez
Darla Martinez
11:41 31 Oct 17
My family switched from another company after many years and everything has been stream-less. Everyone from Courtney and Cameron have been friendly and amazing. Jorge our tech was very knowledgeable, friendly, and he walked us through everything ensuring all of our questions were answered. When installing the equipment he treated our home like his own which is very big with our family.
Lydia Sanchez
Lydia Sanchez
17:40 27 Oct 17
I was extremely satisfied with the start up process and professionalism displayed by everyone I have dealt with at Black Hat Security. Courtney was easy going and very helpful getting everything set up and scheduling my install. Landon arrived promptly for the install and explained the entire system, any questions I had, he was able to answer. I had been with a different security company for years and dealt with rude people all along the way. It was very difficult to get answers or help with the system and seemed like I was a bother. They didn't want to help a current customer to keep the business and that caused us to look else where. Every one at Black Hat has treated me with the utmost respect and has been very helpful. They are easy to get in contact with and respond to messages the same day. Their prices are amazing and the equipment is some of the best on the market, leaves no question that your house and loved ones will be safe and taken care of. I look forward to the service with Black Hat and highly recommend their service.
silvia wagner
silvia wagner
16:31 21 Oct 17
My family and I are so pleased with the service and professionalism of Black Hat Security! Scheduling an appointment to have a technician come out and install our home security system was a breeze! The system is high-quality and easy to use and manage. We sleep safely knowing we’re protected by Black Hat Security!
Mason Benner
Mason Benner
16:20 23 Sep 17
We just signed up with Black Hat and so far our experience has been amazing. We were referred by a friend and had a ton of questions. Cameron spent a long time on the phone explaining everything. Landon showed up to install our system and was patient with our new questions and was very accommodating when we made a few changes. He was prepared and professional. Because of our changes, he stayed much later than expected and he didn't try to cut corners to get it done. He spent so much time explaining everything and walked us through the computer program which is super easy to navigate. He even interacted with my small children when they asked silly questions. If Landon's professionalism and customer service is any indication of what we will experience in the future... we are in very, very good hands. Sleeping super sound tonight knowing that our family is safe!!
Jeff Katz
Jeff Katz
23:12 21 Jul 17
The process was seamless from start to finish. Landon (the installer) was great! He was professional, funny, personable and knowledgeable. Courtney (at the main office) said to expect 4 hours for the install, but it only took 2 1/2 hrs. Landon explained everything to me in detail. I had absolutely no questions unanswered. We even set off the alarm to hear how loud it gets. Grant it, it's only been a few hours since installation, but I feel very confident that my family is safe and secure now with this alarm system.
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